MedStar Health hiring Business Office Associate in Elkridge, Maryland, United States | LinkedIn (2024)

General Summary Of PositionOur MedStar Health office located in Elkridge has a full time, day shift opening for a Business Office Associate. This role acts as a multi-functional associate within the Business Office operations of the facility to cover such functions as reception, surgical posting, medical records, pre-op call assistance or pre-admission duties, and financial verification.

This position requires a minimum of 5 years healthcare administrative office experience.Primary Duties And Responsibilities

• In Medical Records role: Reviews and organizes charts for completion daily and forward to Coder for coding. Prints op-reports for physician review and signature daily. Files charts and lock in cabinet at close of business each day. Logs path reports in charts daily. Runs reports monthly to review physician credentials, licensure and insurance status. Prepares and pulls charts for daily dictation by physician as needed. Prepares charts for Quality Assurance meeting monthly. Sends correspondence to physicians as required.
• In Posting role: Collects demographic and insurance information on patients scheduled for surgery. Calls physicians' offices daily to confirm all surgical postings are accurate. Coordinates schedule with Medical Director and Director of Perioperative Services. Assigns account numbers and case numbers to each patient and prints labels. Posts surgical procedures.
• In Receptionist role: Obtains all signatures as required on several forms. Answers telephone. Greets and assists visitors, patients and family members. Notifies clinical staff of any infractions in schedule.
• In Pre-Op Call Assistance role: Supports pre-op call nurses and completes patient charts to include verification of surgery date, time, expected arrival time and procedure and health history of the surgical patient. Coordinates with surgeon's office and patient's PCP to obtain necessary pre-op lab results or EKG needs before admission. Utilizes the electronic medical record and acquires current History and Physical and/or most recent lab and test results, and clearances from surgeon/PCP prior to admission. Communicates and notes on the patient chart any patient special needs (i.e. interpreter). Provides the pre-op phone assessment sheets to Registration for the next day's patient records.
• In Verification role: Confirms patient insurance eligibility and pre-certification daily and confirms patient's appointment. Maintains and updates facility fee schedule in system. Calls patients daily to advise them of any co-pays, deductibles or outstanding balance due. Creates a log sheet of co-pay/deductibles and outstanding balances for front desk. Monitors and reconciles daily collections from front desk on a daily basis. Processes and prepares credit card payments through Visa machine.

Minimum QualificationsEducation

• High School Diploma or GED or equivalent required.
• Associate degree in related field preferred.

Experience

• 5-7 years Experience in the healthcare business environment required.
• Ambulatory Surgery Center experience preferred.

Licenses and Certifications

• No special certification, registration or license required.

Knowledge, Skills, And Abilities

• In depth knowledge of ambulatory surgery facility operations including reception, surgical posting, medical records, pre-admission duties and financial verification.
• Working knowledge of Anatomy, Medical Terminology, CPT Coding, and ICD-10 Coding.
• Basic computer skills.
• Ability to navigate through Electronic Medical Records
• Ability to work independently and problem solve.
• Ability to work cohesively with Reimbursem*nt Manager and team.
• Ability to impact the organization and facility's overall effectiveness and understand the impact on the fiscal stability of MSC.
• Verbal and written communication skills.

Why MedStar Health?At MedStar Health, We Understand That Our Ability To Treat Others Well Begins With How We Treat Each Other. We Work Hard To Foster An Inclusive And Positive Environment Where Our Associates Feel Valued, Connected, And Empowered. We Live Up To This Promise Through

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar HealthMedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.